The information contained on this page is intended for people who play the one of the lotteries we administer. If you are a member of a society who either uses our services or who is looking to use our services, please refer to our company website www.prizeprovision.com
Who We Are
We are Prize Provision Services Ltd, a company licensed by The Gambling Commission as an External Lottery Manager. We provide lottery administration services to hundreds of societies in Great Britain, helping them to raise money.
As we operate as a service provider to the societies, we act as a Data Processor and Data Controller with the society being a Data Controller.
Data Protection Framework
The Data Protection Act 2018 incorporates and supplements all of the requirements of the GDPR.
What Happens to Your Data When You Join a Lottery
To play one of the lotteries we administer, you must choose which Society’s Lottery you wish to join, and register by providing the information outlined in our Player Terms and Conditions to ensure the requirements of the Gambling Act 2005 are met.
You will be asked to provide:
- Your name and address, so that we can write to you to confirm your entry into the Lottery and contact you if you have won a prize.
- Your contact telephone number
- Your date of birth and confirmation you are over 16 years of age
- Your email address
- Opt-in communication preferences
As an External Lottery Manager, we provide your information to the Society whose lottery you are playing. You may update your communication preferences at any time by calling 0115 888 1 222 or emailing firstname.lastname@example.org for more information.
What We May Use Your Data For
We may access and use your personal data only for the purposes for which you have submitted it to us to (a) provide information to you, (b) make contact with you, (c) provide services to you, or (d) meet our regulatory requirements with the Gambling Commission and those as a subsidiary of company St James House PLC, a company listed on AIM stock market.
We will not use your personal information for any other purposes, for example for the communication of marketing materials, unless we have your specific consent that permits us to do so and We will not sell your personal information to third parties and we won’t share your data with any third parties for marketing purposes.
We handle and store your personal data in accordance with industry best practice and use selected third parties to help deliver our services to you and to support our business. For example, a Payment Processor to take payments for your entry. All third parties we use are also bound by the Data Protection Act 2018.
Sensitive Personal Data
The Data Protection Act 2018 specifies a set of personal data categories which are “sensitive”, and which require special consideration by Data Controllers. We do not knowingly collect or process any sensitive personal data.
We retain your personal data while you are playing a lottery which we administer. We also retain your payment history, draw entry history and win history.
When you stop playing, we retain your information for a further 7 years to ensure we meet our regulatory requirements with The Gambling Commission, HMRC and AIM as necessary to comply with our legal obligations, maintain accurate financial and other records and resolve disputes. For example, to allow a regulatory body to audit our financial information and processes.
Following this period, your data all data, including your account itself, will be permanently deleted from our systems and will no longer be provided to the Society who you chose to support.
Children’s Personal Data
It is an offence for a person under 16 to participate in a lottery. As such, we do not maintain any child’s personal data.
Your Data Rights
You have specific rights connected to the provision of your personal data to us. These include your rights to request we:
- confirm to you what personal data we may hold about you, if any, and for what purposes
- change the consent which you have provided to us in relation to your personal data
- correct any inaccurate or incomplete personal data which we may hold about you
- provide you with a complete copy of your personal data for you to move elsewhere
- stop the processing of your personal data, whilst an objection from you is being resolved
- permanently erase all your personal data promptly, and confirm to you that this has been done (there may be reasons why we may be unable to do this which are outlined in the Data Retention section)
To contact Us, please see the information at the bottom of this page.
If we do not address your request or fail to provide you with a valid reason why we have been unable to do so, you have the right to contact the Information Commissioner’s Office to make a complaint. They can be contacted via their website (www.ico.org.uk) or by telephone 0303 123 1113.
Where we store your personal information
Your customer data is held on secure servers inside the European Economic Area (“EEA”), specifically the United Kingdom.
By registering on the website or sending us your personal information by other means, you are indicating your consent for your personal information to be stored on our servers within the EEA.
All third parties which we use to process your data are also bound by the Data Protection Act 2018 and The Gambling Act 2005.
Call: 0115 888 1 222